How Pareto Charts Can Improve Quality of Business Processes
We are all aware of the impact of poor quality processes. How many of us really take this into account during the performance of our routine daily tasks? Do you use a Pareto Chart to analyze your...
View ArticleHow to Deliver Quality Projects through Quality Leadership
CEO’s and leaders of organizations are responsible for the quality of their organizations. They are responsible for fostering a positive environment internally to facilitate effective functioning of...
View ArticleThe Koosh Ball Company
Goals To demonstrate the difference between continuous improvement and reengineering of a process. To demonstrate the need for innovation when reengineering a process. To develop participants’...
View ArticleOut of the Crisis in Quality
The long list of quality management theories, quality tools and techniques make it difficult for quality leaders to select what is right for their organizations. Studies have found that there is...
View ArticleHow Asking “Why?” Can Change the Status Quo
In some cultures it’s quite common to answer a question with a question. It seems rather silly, but if you think about it, this simple technique can really help you gain clarity and understanding about...
View ArticleInnovation: A Strategic HR Imperative
Many of us have had great ideas or visions. But our dilemma is really: What do we do with them? In our HR management role, how do we get more ideas and visions from all employees? And how do we…
View ArticleHow to Undertake a Project Quality Review that will Increase Your Bottom-Line
A project quality review helps to identify the root causes of problems on a flailing project and provides detailed guidance for how to get it back on track. It has a direct, positive impact on an...
View Article10 Easy Rules to Reduce Risks on Projects
Managing risks on projects is well worth the effort and keeps you in control of your project. Risk Management is a process for identifying, analyzing and responding to risk factors throughout the life...
View ArticleUse Risk Management to Improve Your Project’s Success
Assessing and managing risks is the best weapon you have against project catastrophes. By evaluating your plan for potential problems and developing strategies to address them, you’ll improve your...
View ArticleHow Quality Professionals Can Manage Risk
Quality Risk Management Quality doesn’t exist in a silo. It impacts every part of an organization – its departments and its people. Our role as quality professionals may appear to be focussed on just...
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